Privacy policy

Visiting this website, www.urbanrescontenedores.es, does not imply that the user is obliged to provide any information. In the event that the user provides any personal information, the data collected on this website will be treated fairly and lawfully, subject at all times to the principles and rights set out in Regulation (EU) 2016/679 of April 27, the General Data Protection Regulation (GDPR), and other applicable regulations.

In compliance with the provisions of Article 13 of the GDPR, we inform you of the following:

Responsible

URBANRES CONTENEDORES SL (hereinafter, URBANRES CONTENEDORES)

Registered office: CALLE AVENA, 10, Madrid, 28026, Madrid

Contact telephone number: 666376715

What do we do with your data?

– “Contact” section

The main purpose of this processing is to manage users registered on our website and to send advertising relating to the products and services marketed by URBANRES CONTENEDORES, and not to send advertising, discounts, and promotions for products and services from other entities unrelated to our products and/or services.

URBANRES CONTENEDORES ensures the confidentiality of the data provided and guarantees that, under no circumstances, will it be transferred for any other use without the prior and express consent of our users. We will only ask you for the data necessary to provide the requested service and it will only be used for this purpose.

– “Budget” section

The main purpose of this processing is to maintain the contractual relationship with our customers, facilitate order processing, carry out statistical studies, and send advertising related to the products and services marketed by URBANRES CONTENEDORES.

– “Newsletter” section

The email address provided will be processed by URBANRES CONTENEDORES for the purpose of sending the newsletter with offers. This newsletter is for informational purposes only.

– Marketing Actions.

URBANRES CONTENEDORES may use this data to inform you about future promotions, offers, and other commercial actions in cases where you are already a customer or, if you are not, when you have given us your consent in the corresponding section.

Legal basis for processing

For the sending of commercial information, we will base the processing on your consent, although if you are already a customer, we may send you information about similar products, always providing you with a simple and free means of unsubscribing.

The consent given here by the Owner for the communication of data to third parties is revocable at any time, without retroactive effect.

Recipients

When you make a purchase, your data may be communicated to the following recipients:

Banks for payment of purchases by card.

The Consumer and User Office in the event of a complaint.

Manufacturers, technical services, and/or wholesalers in the case of warranties or repairs. Transport companies that may be responsible for shipping orders to customers. These recipients may be located within or outside Spanish territory, depending on the product and/or service purchased.

In legally established cases, such as law enforcement agencies.

To public administrations to which we are required to provide information in order to comply with our legal obligations.

To send newsletters or bulletins, we may use Mailchimp, a tool owned by the US company The Rocket Science Group, LLC. This would therefore involve an international transfer of your data for the sole purpose of providing this service. You can find information about this company and its privacy policy on its website. In addition, this company adheres to the Privacy Shield protocol, which allows international data transfers between the European Union and the United States.

The use of Mailchimp does not constitute a transfer of data, as the data will only be used by this platform solely and exclusively to send newsletters, and always with your consent.

URBANRES CONTENEDORES ensures the confidentiality of the data provided and guarantees that, under no circumstances, will it be transferred for any other use without the prior and express consent of our customers. We will only ask you for the data necessary to provide the requested service and it will only be used for this purpose.

Rights of data subjects

Data subjects have the following rights:

They may request information about the personal data stored about them (access).

They may request that any inaccuracies in their personal data be corrected (rectification).

They may request the erasure or restriction of the processing of their personal data (erasure and restriction).

They may also request that their personal data be made available to them in a structured, commonly used, and machine-readable format (portability).

To do so, they must write to Paseo de Sagasta No. 17, 3º Izquierda B, 50008 Madrid, attaching a copy of their ID card or tax identification number, or other identifying document, or use our contact form.

The interested party also has the right to file a complaint with the data protection authorities (Spanish Data Protection Agency). However, if you have any questions regarding your data, please contact us so that we can resolve them.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) for any questions regarding your personal data. You can contact them at info@urbanrescontenedores.es

Data quality

Users must guarantee the truthfulness, accuracy, authenticity, and validity of the personal data that has been collected from them.

Protection of minors

We do not collect personal data from minors. It is the responsibility of the parent/legal guardian to ensure the privacy of minors, doing everything possible to ensure that they have authorized the collection and use of the minor's personal data.

Social Networks

Through our website, you can access the social networks Facebook, Twitter, and YouTube, which are open to all users. These are websites where users can register and follow us for free. On these social networks, users can learn about our activities and opinions and access photos and videos. Users of these social networks should be aware that this site is independent of the website www.urbanrescontenedores.es, is open, i.e., visible to all its users, and that the privacy policies applicable to this content are those established by Facebook, Twitter, or YouTube. URBANRES CONTENEDORES does not own these social networks.